1. Q: Is your company a factory or a trading
company?
A: Our company is
an original factory which owns our own building, modern workshops, advanced devices
and other machines, also has more than 80 employees.
2. Q: What’s the guarantee of your quality?
A: All of our products are assured of their quality for 2
years.
3. Q: What’s the delivery time of your goods?
A: For 1-2 PCS of sample，1-3 days
For trial order less than 300 PCS, 5-7
days
For normal order, 300-500 PCS, 7-10 days
More than 500 PCS, negotiated
4. Q: Does your company offer Free Samples?
A: Due to so many
clients all over the world, so far, free samples cannot be offered, but sample
cost can be deducted from next order
5. Q: what is your after-sales service?
A: Our
after-Sales Service would be 2-year warranty, Online technical support, free
spare parts
6. Q: How to order?
A: Tell us the model
number and quantity you need by email, then get latest quotation
.
7. Q: Does your company accept OEM orders?
A: Yes, our company accepts OEM orders.
We welcome OEM service. We could design
the packing and the products as customers requirement.
